Privacy Policy – MITR Media

Effective Date: 19 October, 2023
Last Updated: 3 November, 2025

Mitr Learning & Media Pvt. Ltd. (“Mitr Learning & Media”, “we”, “our”, or “us”) values your privacy and your trust. This Privacy Policy explains how we handle your personal data when you access or use www.mitrmedia.com.

Information We Collect

We collect two types of information:

a. Information you provide directly:
When you contact us, request information, or fill out forms, we may collect:

  • Name, email address, phone number, company name, job title
  • Any other details you voluntarily share

b. Information collected automatically:
When you browse our website, we collect:

  • IP address, browser type, device details, operating system
  • Pages visited, time spent, referring links
  • Approximate location (city/region)
  • Cookies and analytics data (see below)

Use of Information

We use the collected information to:

  • Respond to inquiries or service requests
  • Send relevant updates or materials (with your consent)
  • Improve website performance and user experience
  • Conduct analytics to understand visitor behavior
  • Comply with legal obligations and protect against misuse

We do not sell, rent, or trade your personal information.

Cookies

Our website uses cookies to personalize your experience and analyze site performance.

Types of cookies:

  • Essential cookies: Required for website functionality
  • Analytics cookies: Help measure and improve performance
  • Marketing cookies: Used only with your consent to display relevant content

You can manage or disable cookies in your browser settings. For EU/EEA visitors, non-essential cookies are only activated with explicit consent via the cookie banner.

Legal Basis for Processing (EU/UK)

  • Consent – when you choose to share data or opt-in
  • Contractual necessity – when data is needed to fulfill a service request
  • Legitimate interest – for analytics and improving services
  • Legal obligation – to comply with applicable laws

You can withdraw consent at any time by contacting us.

Data Retention

  • Inquiry and contact data: up to 24 months
  • Marketing subscriptions: until you unsubscribe
  • Legal/compliance data: as required by law

Data no longer required is securely deleted or anonymized.

Data Sharing and Transfers

We may share data with:

  • Trusted service providers (hosting, analytics, CRM)
  • Affiliates or subsidiaries within Mitr Learning & Media group
  • Regulators or authorities when legally required

When transferring data internationally (including India, EU, UK, or USA), we ensure it’s done under adequate safeguards such as Standard Contractual Clauses (SCCs) or equivalent protections.

Data Security

We use industry-standard security practices, including encryption, secure servers, access control, and regular audits. While no online service is fully immune to risks, we act promptly to contain and report any security incident if it occurs.

Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your data
  • Correct or delete inaccurate data
  • Withdraw consent for communication or marketing
  • Object to certain processing activities
  • Request portability of your data

To exercise these rights, contact privacy@mitrmedia.com.

Regional Additions:

  • EU/UK: You may also contact your local Data Protection Authority.
  • California (USA): You have the right to know, delete, or opt out of data sharing under the CCPA/CPRA.
  • India: You may request correction or erasure of your data and approach the Data Protection Board of India for grievances.

Children’s Privacy

Our website is not intended for users under 18 years of age. We do not knowingly collect data from minors. If we learn that data has been collected from a minor, we will delete it promptly.

Links to Other Websites

We may link to third-party websites. We are not responsible for their content or privacy practices and recommend reviewing their policies before sharing any information.

Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” Significant changes will be communicated where required by law.

Contact Information

If you have questions or concerns about privacy, contact:

Mitr Learning & Media Pvt. Ltd.
Email: privacy@mitrmedia.com
Website: www.mitrmedia.com